Ready for take off

As you probably know by now, I am working for Brussels Airlines for over four years. My job as a ticketing agent is very varied and makes every day a new adventure. People often ask me if I like my job or if I don't just have to communicate bad news.

True, by now I can indeed write books about what can go wrong at an airport because it is such a complex operation and of course there are days where our work is not always easy, but fortunately these days do not outweigh the days where it is such a pleasure to work. By the way, I have the nicest colleagues who support each other through thick and thin!

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Some useful facts that I would like to share with you:

✶ Do you dream of traveling in business class? Ask the day of departure if there are special promotions for an upgrade

✶ You can buy tickets at the airport, but keep in mind that these tickets are usually not the cheapest  - the best price you can always find on the website of the airline

✶ Preferably, pay a little more for a ticket that can be changed, because you never know what can happen. For example, you can have traffic problems and arrive late at the airport

✶ Did you know that at Brussels Airlines, when holding a ticket that includes luggage, you can always take an earlier flight if, for example, you are earlier than expected out off a meeting?

✶ If you travel with children, ask to check in your stroller for free. Did you know, when holding a ticket including luggage, that you can check in a buggy and a car seat on top of your authorized luggage for free at Brussels Airlines? Or, if you need your stroller to cruise through the airport, you can just drop it off in front of the plane entrance, and it will be put back there when you arrive at destination. The cabin crew will even give your kids a little to play with on board.

✶ Also skis and ski helmets can be checked in for free at Brussels Airlines, when holding a ticket including luggage

✶ If you travel regularly, ask for the airline's frequent flyer program and become a member to enjoy benefits and discounts

✶ Always check your documents before departure. Is your passport still valid? Have you applied for all necessary visa in advance?

✶ You cannot travel without an identity card or passport, not even in Europe

 

Star Alliance Lounges at Brussels Airport

My sister and me at Brussels Airport, 2016

My sister and me at Brussels Airport, 2016

My dear sister also works for Brussels Airlines as a lounge host.

And in what kind of lounge ... By now I have seen a lot of lounges in the world and I can proudly say that "The Loft" is one of the most beautiful and modern lounges in Europe.

The Loft has been nominated for reason for The World Travel Awards for Europe's Leading Airport Lounge 2019!

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Passengers often have questions about the access to the lounge, let me give you a bit more information:

✶ Opening hours: daily from 5 a.m. to 9 p.m.

✶ Location: Across gate A42 

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✶ Experience a taste of Belgium: premium coffee by Rombouts, pull your own draft beer by AB Inbev or treat yourself to the finest Belgian chocolates by Neuhaus

✶HON circle members even have their own Exclusive VIP area

Access policy for the Loft

Business Class / Bizz&Class: Yes, when departing in Business / Bizz&Class class on Brussels Airlines operated flights the same day or on Star Alliance member operated flights.

HON Circle members : Yes, when departing on Brussels Airlines operated flights the same day or on Star Alliance member operated flight, irrespective of the booking class. Passengers are required to present a valid boarding pass as well as a valid Frequent Traveller Card when entering the lounge. One companion + spouse / partner + children under the age of 18. 

Senator members: Yes, when departing on Brussels Airlines operated flights the same day or on Star Alliance member operated flights, irrespective of the booking class. One companion + spouse / partner + children under the age of 18.

Frequent Traveller: Yes, when departing on Brussels Airlines operated flights the same day or on Star Alliance member operated flights, irrespective of the booking class (only in Brussels Airport)

STAR Alliance Gold: Yes, when departing on Brussels Airlines operated flights the same day or on Star Alliance member operated flights, irrespective of the booking class + 1 companion.

Flex&Fast / Flex (for flights between Europe and Africa): Against a fee of €29. Payment by credit card only and non-refundable.

Pegase / Premium: Yes, when departing on a Brussels Airlines operated flights the same day.

Do you still have questions about this blog post? Don’t hesitate to leave a comment below!

Stephanie BeyensComment